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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Medardo Serrano

December 26, 2025

5  out of  5
rating by Medardo Serrano
"They are friendly and professional in their dealings with customers."
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Ridho Anissa

June 4, 2025

5  out of  5
rating by Ridho Anissa
"Mike is an awesome guy! He always ready to assist me and all his customers. He'll provide the best solution to any concern that customers have. He's kind and really patient to while dealing with customers."
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john maloney

May 20, 2025

5  out of  5
rating by john maloney
"Great agent with years of experience. Highly recommend!"
We responded:
"Thanks John, it's always a pleasure to earn your Business!"
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Jane Williams

May 17, 2025

5  out of  5
rating by Jane Williams
"My State Farm agent, Mike Hairston, is always professional, friendly, well-informed, and consistently delivers great service to his insurance customers!"
We responded:
"Thanks Jane!"
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Michael Joyce

April 7, 2025

5  out of  5
rating by Michael Joyce
"Always great service. Professionally run business. Can’t say enough good things about Mike and his staff."
We responded:
"We appreciate you Business Mike! "
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Thomas Mengesha

April 2, 2025

5  out of  5
rating by Thomas Mengesha
"Great Service Mike Hairston. Keep the good work."
We responded:
"Our Goal is to Put in the effort to earn your Business "
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Bonnie Greek

March 31, 2025

5  out of  5
rating by Bonnie Greek
"Mike is the best."
We responded:
"Thanks for the compliment! "
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Amador Jomuad

March 28, 2025

5  out of  5
rating by Amador Jomuad
"Mr Hairston of StateFarm is very professional and helpful. He demonstrated excellent costumer service. Mr Jomuad"
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Carl Dzyak

March 5, 2025

1  out of  5
rating by Carl Dzyak
"After state farm handled my accident claim in September Poorly I canceled my policy and received confirmation that it was cancelled. I have been charged over $300 a month for the last six months on a car that State Farm totaled. After multiple calls to Mike Hairston office and confirmations of cancelation I continue to have money withdrawn from my account without permission. Not a good choice for insurance! Update. Despite mikes message below saying my payment has been processed, I still don’t have any of the money that was taken without my permission. He told my wife the payment was processed 10 business days ago. Still nothing. More reason to never use this agent!"
We responded:
"Carl, I’m sorry to hear about the challenges you've faced. Our goal is to ensure your satisfaction, and I want to inform you that your refund has been processed. Thank you for your understanding."
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Dayana Bobko

February 4, 2025

1  out of  5
rating by Dayana Bobko
"1 star because I literally couldn’t give anything less. Absolutely terrible service. My husband got into a terrible accident in September 2024- car was totaled. Was not happy how State Farm treated during the claim process us so decided to leave to another company once the claim was finalized. I informed Mikes office we will be canceling the policy and moving to another company. I was assured it was canceled. We kept getting letters in the mail with the premium for the new car we got and the totaled car (which was interesting). I kept calling again to confirm we were canceled, was reassured it was all good Come to find out, my husbands credit card was charged every month since September for the new car AND the totaled car! Amazing how they can even insure a car that doesn’t exist anymore. Beyond frustrated, this is completely unacceptable. I will be fighting this to get our money back."
We responded:
"I’m sorry to hear about the challenges you've faced. Our goal is to ensure your satisfaction, and I want to inform you that your refund has been processed. Thank you for your understanding."
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MyEmail

November 7, 2024

5  out of  5
rating by MyEmail
"I appreciate the team here at Statefarm. Henry Howell did a great job assisting me and getting the documents I requested very promptly. I appreciate the work! - Bruce from CWMortgage"
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Jeffrey Levine

September 11, 2024

5  out of  5
rating by Jeffrey Levine
"I have been a client of Mike’s for more than 30 years. He is always pleasant to work with providing responsive and helpful services and support. I highly recommend him if you are considering an insurance agent for your home, family or business."
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Rondall James

January 17, 2024

5  out of  5
rating by Rondall James
"Doing business with State Farm Insurance and having Mike Hairston has my agent has made my insurance coverage 5 stars. Mike takes time to help you understand the language within your policy."
We responded:
"Mr. James, Thanks for the opportunity to earn your Business!"
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Xuan Shao

August 17, 2023

5  out of  5
rating by Xuan Shao
"I have been with this agent/office for a very long time. Very professional and knowledgeable team! Outstanding customer support."
We responded:
"Xuan, Thanks for your continued support. It's always a pleasure to my team and I, to be of service to you and Steve. "
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Cristy Olson-Amos

August 7, 2023

5  out of  5
rating by Cristy Olson-Amos
"This office is ALWAYS so helpful and quick to respond. They offer cost saving suggestions and work hard for the customer. I appreciate this team and will continue to use them for all my insurance needs."
We responded:
"Thanks for Business Cristy!"
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Sharon Hughes

August 1, 2023

5  out of  5
rating by Sharon Hughes
"We have had our home and various cars insured with Mike and his office for well over 20 years. Always professional, always responsive."
We responded:
"Thanks Sharon!"
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Karen Williamson

July 26, 2023

5  out of  5
rating by Karen Williamson
"Mike was very professional and thorough in leading me towards the best way in which to invest my money. Since I am a novice in this arena, I’m comfortable with my decision to hire Mike as my financial advisor."
We responded:
"Karen, it's always a Pleasure Doing Business with you and your Family. We appreciate the Kind words and your continued support!"
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Leoprieto74

March 29, 2023

5  out of  5
rating by Leoprieto74
"I have multiple polices with Mike Hairston’s team including home and auto. I recommend Mike’s team to all my family and friends. Mike and his entire team are super quick and hard working and exceptionally knowledgeable about every aspect of the insurance business. Mike is hands down the most attentive, informed, and helpful agent I've ever interacted with! You basically never have to worry about your insurance again because Mike’s team has your back."
We responded:
"Mr. Hernandez, You make it easy for us to partner with…😊 Thanks for the opportunity to earn your Business! "
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Gina Monaghan

September 13, 2022

5  out of  5
rating by Gina Monaghan
"Monica is very professional and helpful."
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Maria Camino

July 31, 2022

5  out of  5
rating by Maria Camino
"Mr Mike has outstanding customer service. He always follow up with clients and focus on what customers need. Good Job!"
We responded:
"Hello Maria, Thanks for your Positive review!"
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Helena Jackson

July 26, 2022

5  out of  5
rating by Helena Jackson
"Mike Hairston and team provide unbeatable cost of insurance and professional service."
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James Gault

June 14, 2022

5  out of  5
rating by James Gault
"Mike and his team have provided outstanding service for me and my family for the last 12 years. Have moved around in the Northern Virginia area, but Mike has always remained my agent of choice."
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Syam Tadavarthy

March 15, 2022

5  out of  5
rating by Syam Tadavarthy
"Worked with Mike for 20 years. He is a professional and provides advice."
We responded:
"Hello Syam, It's Pleasure to to work with you and your Family. Thanks for support."
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Paul Dalton

February 8, 2022

5  out of  5
rating by Paul Dalton
"Mike Hairston is the kind of agent everyone wants but sadly few are as likely as I am to have him as my insurance agent. Mike is more than a seasoned professional. He is a caring human being who puts your interests ahead of his own. I would highly recommend him to anyone in need of any type of insurance or financial planning."
We responded:
"Paul, Thanks for trusting our Office and the Opportunity to earn your Business!"
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Sameer Lakhani

December 29, 2021

5  out of  5
rating by Sameer Lakhani
"I have been a Statefarm insurance holder with Mike Hairston for over 5 year. I have all my family vehicles and home owner polices covered with them. The staff is very professional and they take care of all your questions and concerns in a very timely manner."
We responded:
"Hello Sameer, Thanks for your positive review. Its always a pleasure to work with you and your Family!"